Cheap International Calls, directly form your mobile.
Make cheap calls from as little as 1/2p per minute with Text and Talk. No more need for international phone cards, you can use this service anytime, day or night, at home or at work. As long as you have your mobile with you, cheap calls to are only a few buttons away!
To make cheap calls to , add calling credit to your mobile
Top-up via Mobile
- Text CALL to 79910 for a £10.00 top-up + £1.00 FREE
- Text CALL to 85787 for a £5.00 top-up
- Text CALL to 88565 for a £1.50 top-up
SMS costs £1.50, £5.00 and £10.00 + standard SMS.
Once you receive a top-up confirmation text message, dial the access number 0330 977 9970. After hearing the voice prompt, enter your destination number in a full format followed by the # key. (e.g. 00 + country code + area code + number + #).
Service not available for Virgin customers
NEW SPEED DIAL SERVICE
You can now use our new speed dial service to save the international number you are calling, making your international call process quicker and easier.
Here is how –
- Dial Access Number 0330 977 9970
- Press #3
- Enter the speed dial number you want to assign to the international number between 1 to 9
- Enter the destination number followed by #
- Press 1 to confirm
- Next time when you want to make a call to that number, simply call the access number 0330 977 9970 followed by the number assigned followed by #
For example, if you saved the telephone number 00234912912913 to speed dial number 1, then dial the access number 0330 977 9970 then 1# to connect.
Other Useful Functions –
Balance on demand – press #9
Follow on Calls – press ##
Pay As You Go Customers
Dialling the access number for the text top up service, 0330 977 9970, is charged by your UK mobile company. If you have free inclusive minutes in your mobile phone deal then the cost of dialling the access number will come out of your free inclusive minutes. If you are a Pay as you Go customer then you are charged by your UK mobile company for each minute you dial the access number.
We have a new call back service which makes it much cheaper for Pay as you Go customers to use the text top up service.
Cost: the call back service to a standard UK mobile will cost 1.5p/min extra
How Call-back works:
Step 1 – You must be a Text and Call top up customer. To become a customer –
Text CALL to 79910 for a £10.00 top-up + £1.00 FREE
Text CALL to 85787 for a £5.00 top-up
Text CALL to 88565 for a £1.50 top-up
SMS costs £1.50, £5.00 and £10.00 + standard SMS
This is an auto top up service, see full terms.
Step 2 – When you have credit, phone the ‘call back ’ number 0330 977 9937
Step 3 – The system will either ring twice - or give a busy tone - and disconnect
Step 4 – You will receive on your mobile an incoming call from 0330 977 9937, once picked up there is a prompt saying ‘you have XX credit please enter your destination number’
Step 5 – Dial your international number.
So the cost for Pay as you Go customers will be 1.5p per minute more than the normal advertised price. For example, if calling USA at 1p per minute, the total cost using the call back system on Pay as you Go will be 1p + 1.5p - Cost 2.5p per minute.
This call back system is considerably cheaper than using your Pay as you Go phone to make International Calls directly.
Service Promoter: Text and Call
By using this service you consent to the Terms and Conditions as follows:You must have a UK mobile and have the bill payer's permission. This is a reverse-billed text service, cost of text to 88565, 85787 or 79910 will be charged at £1.50, £5.00 or £10.00 plus your standard network text charge. A confirmation text informing you that your mobile has been charged with the relevant amount will be sent shortly thereafter. Calls billed per minute, include VAT & apply from the moment of connection. The charge is incurred even if the destination number is engaged or the call is not answered. Connection fee is 5p per call. Calls to 03 number cost standard rate to a landline and can be used as part of the inclusive minutes. Rates are subject to change without prior notice. Service Provider: Twelve Telecom Ltd, UK Customer support: 0333 155 5030
What is Text and Talk?
Text and Talk (also known as Text n Talk and Text to Talk) service allows you to make very cheap international calls from your mobile or landline with no need to set up an account. The service operates on a pre-pay basis and calls are made using the available credit, which can be topped up on request. Service Provider: Twelve Telecom Ltd, UK Customer support: 0333 155 5030.
How do I top up?
Simply text CALL to 79910 for a £10.00 + £1.00 FREE call credit, CALL to 85787 for £5.00 credit, or CALL to 88565 for £1.50 credit. The text message will be charged to you by your mobile provider and for this we send your pin number with £1.50/ £5.00/£10.00 + £1.00 FREE credit along with the local and free phone access numbers.
How do I use Text and Talk?
Simply dial the access number (0330 977 9970) included in the confirmation text message, listen to the message, enter the full international number followed by the # key . That's it your connected.
What if I have sent a text requesting a top up, but have not received a confirmation message back?
Generally a confirmation message is sent instantaneously, however very occasionally for example at peak times the mobile networks maybe congested which means that the confirmation message maybe delayed. Do not resend the message as you will be charged twice. If after a couple of hours you have not received the confirmation message please contact our customer services team who will be able to identify what the issue is.
Are there any administration, subscription or other fees?
There is no administration or subscription fees, a connection charge of 5 pence is charged on each call.
Is there a maximum amount of top ups that I am allowed in one day?
Yes, you can not top up with more than £20.00 in one day. Customers are limited to two top ups per day.
Can I topup my balance?
Yes. Repeat the original top-up process - that never changes. If you have - for example - 20p remaining credit and you top-up with another £5.00 you now have £5.20's worth of credit to make calls. Simple!
Does my Text and Talk balance expire?
No, there is no expiry on your credit.
Tell me more about the FREE credit on the £10.00 code?
With the first use on the £10.00 code 79910 and any top ups using this code a FREE £1.00 credit will be added to your calling credit. In effect, this means you are getting 10% call credit FREE.
How can I avoid dialling the access number each time?
For convenience, you can save our access number in your contacts for seamless dialling. You can either save the number into the phone book on your phone in the regular way, or you can edit the numbers in your phone book to include the access number as well.
How to save a speed dial
Step 1: Select the contact to edit
In front of their number, enter our access number eg. 03331555011
Step 2: Add a pause
Tap the + * # key at the lower left of the screen and the keyboard layout will change to show a 'pause' button. Tap the Pause key
Tap the menu key then the 'add 2-sec pause' button, or just press the ',' button on your keyboard
Press * 3 times to show ' p '
Press and hold 0 to show ' + '
Press and hold * to show ' p '
Terms & Conditions
By using this service you consent to the Terms and Conditions as follows:
By using this service you consent to the Terms and Conditions as follows: You must have a UK mobile and have the bill payer's permission. This is a reverse-billed text service, cost of text to 88565, 85787 or 79910 will be charged at £1.50, £5.00 or £10.00 plus your standard network text charge. A confirmation text informing you that your mobile has been charged with the relevant amount will be sent shortly thereafter. Monthly limit of top-ups apply. Credit will expire 90 days after the last top-up was made. Cost of calls to the access number will be charged at your standard mobile rate to a landline or can be used as part of your mobile inclusive minutes.
Calls when connected to our service are charged per minute. There is connection fee of 5 pence per call. Prices are subject to change without any prior notice. Calls made to mobiles may cost more, unless specifically mentioned in the destination list. When you are connected to the access number, calls from your provider are charged (if calling the access number isn’t part of your inclusive minutes’ allowance) from time of connection to the service. The charge is incurred even if the destination number is engaged or the call is not answered. Therefore we advise to replace the handset after a short period if your calls are engaged or unanswered. If you do not connect to your destination, no credit will be deducted from your balance.
We will automatically top you up with £5.00 credit if you have previously topped up with £1.50 or £5.00 short codes or with £10.00 credit if you have previously topped up with £10.00. The auto topup will occur just before your calling credit is about to run out. To opt out of the automatic top up, simply text STOP to 88565 or 85787 at any time. If you choose to opt out, calls will disconnect once the credit has finished and a new text request with CALL to 88565, 85787 or 79910 will have to be made for a further top-up. Refunds for this service are not available. Service Provider: Twelve Telecom Ltd, UK Customer support: 0333 155 5030.